Service Advisor / Administrator.
Fitzpatrick's Garage Group, established in 1951, operates a number of car dealerships covering Counties Kildare, Laois, Carlow and Offaly. Holding franchises for Hyundai, Opel, Honda and Mercedes-Benz and are authorised repairers for Toyota and Lexus.
We wish to recruit 2 Service Advisor/Administrators for our multi-franchise Service Departments based in Kildare Town and Naas.
Responsibilities will include:
- Assist in the day to day administration and management of our busy Service Departments
- Dealing with customers in a courteous and professional manner
- Appointment bookings, Job scheduling and liaising with our customers and internal departments
- Preparation of repair estimates, final invoicing and processing and settlement of warranty claims
- Maintain product and technical knowledge across our full range of franchises
- Job status monitoring and customer communication
- Work with our After-sales teams to ensure agreed targets and deadlines are met
The successful candidates will have:
- Minimum of 2 – 5 years experience in a similar position, in a franchised motor dealership
- Be highly motivated and able to work on their own initiative
- Previous experience in the motor industry is essential
- Excellent interpersonal and organisational skills
- Strong Computer Skills including MS Office and CDK/Kerridge
- Demonstrate a strong interest and knowledge of the motor industry
- Full, clean driving licence
Attractive terms will be offered to the successful candidates. For the successful applicants, we are offering, secure, permanent positions in a company, committed to growth and continuous development and training.
If you are interested in this position and believe you can make a significant contribution to our business please apply by forwarding your CV to firstname.lastname@example.org